Kurt S.
Seems to run fine. Not as much suction as I anticipated
Carole K.
I like the idea of the light weight vacuum and that you can take it apart and use the hose for small jobs I do wish the motor was a little more powerful but it’s great for a quick vacuum pick ups
Patti H.
So far, so good. This is my first stick vacuum purchase. Shipping & delivery was relatively quick and the packaging was very secure.We have mostly bare floors and a few area rugs. It catches crumbs, grit & hairs effectively.The suction seems decent. It's easy to empty.I can't give a review on the attachments because I haven't given them much of a trial. A replacement filter is included.The unit is sturdy, yet light overall and tucks away nicely in a closet with the hanger that's included.
The only thing I would note is that sometimes the pieces don't readily snap into place and the filter falls out.And I'm not sure which side of the filter should be facing up.It doesn't indicate in the instructional diagram.Also, I'm not sure why it's advised to not store it with the battery attached.Apparently there's some concern that the on switch could activate. That's a bit inconvenient. I may contact the company to seek advice on those two issues.
After a few weeks use I predict this will be a very good purchase for the money.
Charlotte S.
Easy to assemble and use.Lightweight.Really good on hardwood floors.
Corrina O.
Runs Smooth and quiet. Helpful attachments. I love it. It's my 2nd moosoo!
William W.
I was looking for an alternative to my dying Dyson stick vac without the Dyson exorbitant price.I'm delighted I found the MooSoo 5 in 1 cordless.The modern modular design, ease of use and power of the vacuum system is very impressive and comparable to a Dyson costing 5 times more.I can't really comment on the durability of the MooSoo because I haven't had it for very long, but overall I think it is a great product at an excellent price.
Grady M.
To be as QUIET as this vacuum is I’m indeed surprised at the suction power. The first time I used it I had to disassemble the filters and bowl to clean them the vacuum picked up so much STUFF. Haven’t used all the attachments yet.
BrittanyC.
I receive this vacuum as a Christmas present not even 5 months ago, at first absolutely obsessed and loved it. But now every single time I use it it shuts off automatically within seconds of using it. I don’t know why nothing is clogged but this is not the first review I’ve seen about the same situation happening with this vacuum( just wish I seen it before I purchased it). I have no idea what’s going on but to say I am upset is an understatement. I truly did love this vacuum so much but now it’s absolutely useless to me and on top of it shutting off every single time, once it shuts off everytime what I’m vacuuming pours right out the bottom and doesn’t even go up into the chamber. Again nothing is clogged everything has been cleaned out there has to be some glitch and I wish I could get my money back. Very sad customer
Judy H.
Is not as advertised, barely picks up anything
rocky.menard@gmail.com M.
Its ok about what's I expected
PamelaS.
I purchased the Moosoo for my daughter, she is a busy Mom and needed something that was quick and easy to handle for a fast clean up around the house.She absolutely loves this product.I am so glad I gave your company a try and had it shipped to her.
Barbara H.
Love it. My husband runs it everyday. It’s a very nice vac. Very appealing color. My sister is going to purchase one. Thanks
Alicia S.
Works very well ! Picks up dirt etc... Pretty good !
Cheri R.
The dyson was way to expensive and this was more affordable. The battery does last a long time. Good so far.
Jess G.
Vaccuum works well, and customer service is great -- the charger for my vaccuum has gone missing somehow, and upon letting them know the problem, they solved it for me quickly and efficiently. Really appreciate the excellent service :)
Leda R.
Lite weight, easy around furniture especially steps & love “ lites in front “. Battery easy accessible in charging, stowage is great !
Carol R.
I love that it is quiet and lightweight,I would recommend to a friend.
taunya j.
easy to use - good suction - best hand vac I'll ever had
pang v.
Vacuum was bad! When I first got it and open the box up everything was used and there was hair stuck under the vacuum! Very disappointed and disgusted!!!
Sandy D.
When I received the vacuum I put it together and used it.When I finished I picked it up to put away.All the kitty litter I had vacuumed up fell out all over the floor.I decided this wasn't the machine for me.I looked at my paper work and finally found a phone number.It wasn't any good.Went on line and texted the company.They said if I would keep it they would give me 10% back.I said no sorry.I kept asking how to return it.I was finally given an address but that I would have to pay for shipping.Boxed it up and went to post office.Fourty dollars later I got it sent!!!!!!!!!Still haven't received anything from the company as far as refund or text or anything.Not real impressed with the service I have received.Thank you.
Brenda C.
Easy to use, always there for quick clean up! even my 2 year old can use it to help grandma bec of its lightweight.
DonG.
It's a little weak in its suction, and taking off and putting on the cannister is not easy at all.The instructions for the task are pretty useless.
Ismael S.
works wells easy to get under furniture. Price is right. Works as well as the high priced units
John M.
Can’t figure out how to register warranty. I don’t have Facebook
Debra D.
Super convenient. Three dogs equals a lot of shedding... use it pretty much every day. The only negative is that you have to Take it apart to empty the canister. But I would buy it again.
Victor l.
Bought the M24 model based on reviews. Received order thru Amazon and upon opening the package there were no instructions. A card stating free accessories were available but have had no response to that issue as yet. Purchased in October and have been trying to contact mooshoo about a replacement battery. No response as yet. If the battery fails I'm guessing you have to purchase a new vacuum to get a battery. Not impressed with mooshoo customer service. Seems Amazon would pull their products due to no service and misleading reviews. At this point I would highly recommend people buy a different brand!!!!! Especially if you want any after sale service. Emails , pages, phones , nothing works to reach out to this company !!!! Gave 2 stars only because I fat fingered and hit 2 by misstake. Wouldn't allow me to change it to one star !!! Will be surprised if this review posts !!!!!
eric S.
Nice packagewould be helpful to include storage and hanging suggestions. Warranty information is missing.
Marlene P.
Front light helps me see small areas I have missed. It’s so convenient I’m glad I bought it
RICK H.
I have not received vacume yet,did you deliver to wrong address? Please help.
Customer
It’s not working right,takes too long to clean the vacuum than vacuuming
DewayneS.
It works great!!
Patricia R.
Two words: LOVE IT!!!
Dorothy P.
Where is the users guide? I did not get one in the box. Only giving it a 2 for now because there is no user guide in the box.
Diane C.
Excellent product! Much quieter than my older cordless stick vacuums.I use it mostly in the kitchen where it quickly picks up crumbs and debris.It doesn't get under all my appliances, but I love how it gets the job done fast!
ron D.
canthis be returnhas not try .....ron dyakon it
Maureen B.
It really cleans well. It is light to work with. Having the extra parts is great.
Mark G.
Best bang for the buck.Everyone wants to use it, so floors are cleaner and the attachments really work too!
Scott D.
Awesome Vacuum cleaner...Light weight, powerful suction and charges quickly. I can clean the floors of my entire house on one full charged battery. Easy to empty dust collector with state of the art Hepa filter system. I highly recommend this vacuum cleaner. Looking forward to many years of easy thorough vacuuming.
Luyin C.
It is very light when I carry the vacuum up and down the stairs. It also vacuums the floor cleanly.
Richard
Too early to tell if the vacuum will perform well. Usually most products work well when new, but the suction could be a little better. One problem I see is with the battery. The small cushion strip keeps falling off. A little glue fixed it.
Pat R.
This accomplishes very well what I bought it for- quick cleanups. Lightweight and easy to maneuver.
Sophia
A vacuum cleaner that sounds pretty good. I often lose my hair on the floor or on the sofa. Even the dust in the exhaust machine can be cleaned up, which is really unexpected. It is also a good choice for friends.
Lionel C.
This vacuum is really similar to the Dyson V8, but I would prefer this to the V8 over anyday. It is not loud, the color is pretty, it is a lot cheaper, and you don't have to keep on pressing the suction button, unlike the Dyson one which hurts my thumb after a while of using it. The suction power is also great comparing to the V8.
Nicole M.
OK so if you were looking for a high powered amazing handheld vacuum for $100 you’re off your rocker… But for the money this is a pretty good vacuum. It does have two power settings low and high it is very easy to put together and pretty easy to dump the dirt from the container. It is very light weight so for those who have a hard time holding more than a few pounds this is a great option for you. Now for what could be a little better… How it mounts to the wall could use a revamp as it seems you have to have the long hard plastic tubing connected for it to stay on the wall correctly, the other is it should have someway to charge while sitting on the dock instead of being plugged into the battery which plugs into the vacuum so you have to unplug it fromThe vacuum every time you want to use it which is not the end of the world just would be nice for an upgrade. This vacuum is not great for carpets or thick rugs as there is not enough suction to completely get the dirt out… But… Is perfect for those thin kitchen rugs and bathroom rugs as it will not tear them apart (big plus). This vacuum will not replace your main house vacuum but is for the money a really good secondary quick vacuum to use for small spills and thin rugs… You can even use it for your vehicle and stairs.
Customer
Great value—super lightweight, picked up all the dog hair.Would be be better if it had a bigger bin and charged when mounted; as is, has to be plugged in when done vacuuming.Customer service has been very responsive to my request for a backup battery—thanks Nora and Kelly!
xinhong
Easy to set up, just follow the basic instructions which just takes only a few minutes. The weight is very light and the battery is very reasonable. It is very convenient and cost effective. Highly recommended.
Jane Z.
The vacuum cleaner is great, lightweight, and easy to grasp with one hand. and it sweeps cleanly. After use, My 7-year-old son also uses this vacuum cleaner! He thinks it's fun, now he helps me clean the floor every day! That is Fantastic !
stanley s.
Good suction good weight
Miao L.
There is light in the front, it makes me easier to clean the dark corner. The suction power is fine, there are two volumes. The super cool thing is 5 in 1, I can also use it for my car.
Thomas
I received this product about a week ago and I am very happy to be able to start using it on the day I received the email. I immediately unpacked it. It was very easy to install. I installed all the parts and batteries in a few minutes. I am very happy to use it. And since it is cordless, I am more excited about using it. It feels very good and seems to have a huge suction power even on the carpet. It is lighter and does not take up a lot of storage space-it even has this accessory, which you can hang on the wall for convenient storage. It works well in power saving mode-it can extend battery life. I can vacuum the whole house with one battery, and there is one battery strip left after the completion. I think it is worth the money!
Joanne A.
I hate the limited instruction manual! But I am really enjoying my first cordless vacuum cleaner. Nice suction with 2 speed power...So far, so good. I watched a great, positive review on YouTube and had to try for myself. This is a good rated mid-priced product, but I'd still love to see how to clean the filters!
Su W.
Wireless is convenient to use, and very light, very suitable for use in small family. The suction power is also very good when there is not much noise, and it has the function of strengthening the suction power. It’s easy to disassemble and clean. I don’t need to read the manual to operate it. It’s indeed a good tool for housework.
KyleighHomenick
The vacuum cleaner is great, lightweight, and easy to grasp with one hand. There is no pressure to sweep the floor and plastic mats, and it sweeps cleanly. After use, it feels more perfect if the charging port is connected to the charging base. The functionality is great.
David O.
Lightweight but well built cordless cleaner. Very convenient for daily use.
Deborah P.
There is not enough suction even for a flat rug.
ErynNolan
As long as I keep the battery charged it's a fantastic go to cordless vacuum! The suction power is great although I do wish the run time was longer than 30 mins.
DrQ
Was shocked at how light weight and quiet it is, especially since it's powerful enough to get pet hair out of every corner and even sucks up cat litter with ease. Great technology, good product. How do they make this thing able to have such good suction and be so quiet?!
Julie N.
Have had this for a couple of weeks and so far so good. Works great on hardwood floors, and thinner rugs. Not the best on thicker carpets, but still not bad. Just may have to go over it twice. Lightweight and very easy to use. My only wish is that it could stand up on it's own.
Penni K.
This works great on my hard floors as well as area rugs. Great suction an I love the fact that it swivels plus it has a low profile so gets under low furniture.
bienfanm
Look out dyson there is a new vacuum in the house! I am in love with this vacuum, so quiet, powerful suction and super lite! I had such fun vacuuming the house , this vacuum did all the work! Super fast charging and worked whole time and you dont have to hold the button down.
Grizzlybear
Just got this yesterday and used it for the first time today..it really sucks.! (well...it's a vacuum!) does an excellent job picking up dog hair on our hardwood floors, then went into the bedroom and worked great on the carpet, then back to hardwood without problems. It has a battery pack so that if anything goes wrong, we'll just have to replace the batter pack. Hope it continues as it's a great purchase and really good vacuum. It seems to be well made. Not just "cheap-o stuff" Winner winner..we did a lot of research before we bought this one.
Yaron
What an amazing vacuum! Suction is very strong on (+) mode! I've never seen a vacuum quieter than this one - it's whispering. It is built very nicely, not to let air escape the filters.Needless to say, I'm extremely satisfied.
Jackie
This is the first time I use this brand. I was using another famous brand before. It is good, but its battery is too short. I need to charge from time to time which is very annoying. So after I did some research, I choose this one at last. And based on my experience. I would say I made a very good decision. It has very long battery life. Comes with different heads, so I can choose from them based on different use case. Especially the long hose, which is not included compare to other vacuum. It can also clean both wood floor and the carpet without any issue. The design is pretty cool as well. Really nice vacuum overall.
Mura h.
This vacuum is very powerful and lightweight. It's easy to maneuver around furniture and under tables. It works great on bare floors . The charge has lasted 20 minutes so far and still going strong.Now I can also clean my ceiling by raising the vacuum and cleaning it with no problem. It is very light and portable, so it's very easy to clean. It is small but it can vacuum hard places which include cracks and ceiling corners. It is very easy to clear out, just with the click of a button The container will open and you can empty out the trash. You can use this vacuum in lots of place such as floors, carpet, car, or ceiling, the choice is yours.
Gina
I liked the first model I bought. So I bought another one. It works great on carpet or hardwood. Picks up pet hair.
Abelflx
To begin I first ordered the K20 and returned it due to its decent performance but horrible filtration, then I got this model M24, several things I don't like, doesn't stand on it's on and falls very easily if you recline it on something, also the dusting brush is a piece of crap, it scratched the top of my xbox, also the wand doesnt adjust, the things I liked was its easy to dump the trash, also the foam filter is nice, and the easy speed switch, sadly I returned cause I hate that it doesn stand on it's own and it falls so easy if I lean it on something temporarily, the better deal is the K17 cause you really won't notice any difference, I decided to buy a Tineco instead for those wondering
Yvonne Z.
11/5/20 Re-update-So moosoo refunded me promptly and I was fine that it didnt work out. But THEN, an email was received from the support team offering to replace the defective vacuum I received, and said not to worry it will be no additional cost-They just want to right the wrong. I was very impressed with their quality control handling and decided to give it a try. I mean, this wasnt going to cost me atleast. Right away, I got my initial impression, like before, that I remembered why I liked it so much, and decided to update this review to be fair. The one thing, of the many things, that sticks out to me the most, and no other maker has dont this yet, is how easy it is to clean the canister. There's a black plastic guard inside, that this model has allowed it to be easily released so you can take out all the hair and lint, etc without any hassle. This is big for me! We all have long hair in my home. And, I empty out my canister after each use daily. Being that it has a fairly long life rechargeable battery duration, I can get a decent amount of my house vacuumed on one charge. I hope this stays a wonderful vaccum, if not Ill be back to update again.10/20/20 UPDATED: I HAD TO RETURN THIS MACHINE. Got arefund from moosoo. The shop just offered a $20 dl gift card.The 2 main reasons: were the suction was almost after a few uses ( the sponge filter got clogged/full with just a few uses in a small house) & it blows back the dust in your face rather than staying in the filters. Maybe this has to do with them being full, but this shouldn be happening so quickly.*Another small detail is after about a min of use, it would automatically go from max mode to regular mode on its own. Annoying if you want the max mode the whole time.*-------------------------------------------------Im have been a staunch user of Dyson. Not after yesterday when I used my Moosoo K24 cordless for the first time. I have cement polished floors and its lovely. The lights are a nice deta.
