My air-fryer only works with a stirring (3) function. Other functions will not start. How to fix this?
There may be a problem with the heating element. Check whether the heating element turns red after a few seconds of the air fryer running. If the heating element does not become hot, please contact customer support.
Contact the customer care center (firstname.lastname@example.org) and tell us the name of your missing/damaged accessories. We will provide you with an appropriate solution.
The machine will jump from the set function (i.e. French fries) to another one (i.e. fried shrimp) by itself. Is this normal?
The air fryer should not change its operating function by itself. Please check if the touch screen is clean, wipe and restart to see if the problem persists. If so, please contact our customer support.
What to do if the display of the air-fryer works, but it will not turn?
Is the air fryer operating light flashing? If the display shows that the machine will run, but the air fryer will not work, please check whether the heating element turns red after the air fryer has been activated for some time. If the heating element does not get hot, please contact customer support.