Product Warranty Policy
Warranty Information
Part Type
Warranty Time
Note
Whole Machine
12 months
HEPA filters are not included.
HEPA Filter
6 Months
Warranty only applies to HEPA that is still in its original packaging.
Accessories
3 Months
Warranty applies only to accessories purchased separately.
Warranty Exclusions
Invalid purchase certificate or the expiration of the warranty period
Issues with non-quality (30 days after purchase, dissatisfaction with performance due to personal wishes, such as battery life, suction problems, etc.).
Damage or malfunction caused by negligence, abuse, or use not in accordance with the user manual.
Items purchased from unregistered vendors, misplaced or stolen for personal reasons.
Damage or defects caused by unauthorized maintenance or repair.
Warranty Information
Part Type
Warranty Time
Note
Whole Machine
12 months
HEPA filters are not included.
HEPA Filter
6 Months
Warranty only applies to HEPA that is still in its original packaging.
Accessories
3 Months
Warranty applies only to accessories purchased separately.
Warranty Exclusions
Invalid purchase certificate or the expiration of the warranty period
Issues with non-quality (30 days after purchase, dissatisfaction with performance due to personal wishes, such as battery life, suction problems, etc.).
Damage or malfunction caused by negligence, abuse, or use not in accordance with the user manual.
Items purchased from unregistered vendors, misplaced or stolen for personal reasons.
Damage or defects caused by unauthorized maintenance or repair.
Warranty Information
Part Type
Warranty Time
Note
Whole Machine
12 months
HEPA filters are not included.
HEPA Filter
6 Months
Warranty only applies to HEPA that is still in its original packaging.
Accessories
3 Months
Warranty applies only to accessories purchased separately.
Warranty Exclusions
Invalid purchase certificate or the expiration of the warranty period
Issues with non-quality (30 days after purchase, dissatisfaction with performance due to personal wishes, such as battery life, suction problems, etc.).
Damage or malfunction caused by negligence, abuse, or use not in accordance with the user manual.
Items purchased from unregistered vendors, misplaced or stolen for personal reasons.
Damage or defects caused by unauthorized maintenance or repair.