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MOOSOO MB30/MB40 TROUBLESHOOTING

When I turn on my bread machine, the error code E:EO comes up. How to fix it?

Allow the unit to cool down in between programs. Unplug the unit, open the lid, and remove the bread pan. Allow to cool 15-30 minutes before beginning new programs.



Still having issues? Contact us

My bread maker paddle is making some abnormal noise. Is there a solution to this problem?

Step 1: Please confirm whether the bread pan is correctly installed and whether there is any dirty thing at the bottom of the machine, and clean it up.


Step 2: Please remove and clean up the paddle and try to reinstall it.



Still having issues? Contact us

The kneading/stirring function of the machine does not work, and I am not sure of what’s wrong with it. Can I get assistance?

Step 1: Please make sure that Kneading Paddle and bread bucket are correctly installed.


Step 2: Check whether the "Pause" message is displayed.


Step 3: Restart the machine and reset the operation program.



Still having issues? Contact us

What to do if my bread machine stopped working and will not turn on at all?

Step 1: Check whether the power plug is short-circuited. Replace the plug and try again.


Step 2: Check whether the machine has heat. If yes, restart the machine after cooling.



Still having issues? Contact us

How can I replace missing/broken accessories?

Contact the customer care center (usa@imoosoo.com) and tell us the name of your missing/damaged accessories. We will provide you with an appropriate solution.

One of the display settings on the device will flash and will not function. How to fix it?

Cut off the power and restart the machine to see if it works. If it still doesn't work, contact us, and provide a short video. We will help you with the corresponding solution according to the flashing display Settings.



Still having issues? Contact us

My bread machine can not complete the bread-making process and only does it halfway. What can I do to solve this?

Step 1: Please make sure that the capacity of food materials exceeds the specified amount. 6, if yes, it can't measure accurately.


Step 2: Check whether any foreign body falls into the bottom of the machine, clean it up, and try again.



Still having issues? Contact us

I am having trouble removing the bucket from the machine. It is permanently locked. How to detach it?

Please soak the bread barrel in warm water for a long time in advance, shake it from side to side with your hand, and pull it out slowly.



Still having issues? Contact us

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