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Cordless Stick Vacuum Cleaners

Cordless Stcik Vacuum Cleaners

Other Vacuum Cleaners

Kitchen Appliance & Hair Dryer

Vacuum Accessories

Super Member Day's Event Details

Q1:  When does this event end?

This campaign is valid from July 10 - July 20, and you can participate in our campaign throughout this period.

Q2 : What are the participating products?

Any products purchased from the MOOSOO can be entered into the event. 

Q3: How do I get the giveaway?

After successfully placing your order, we will ship the giveaway to your order address in 3-7 business days according to your order.

Note: If you need to change your address, please make a note of the giveaway shipping address when you place your order.

Q4: When will the giveaway be sent?

It takes about 3-7 business days to send the giveaway, and we'll send you the tracking information via email after it's been sent successfully.

Q5:What to do if you want to return an item after receiving it.

After receiving product and within 30 days, if you do not want to keep it, Please contact us via and we will provide you with a free return label after confirming the status of the product in use.

WARM TIP: Once you apply for a return, the giveaway also needs to be returned in its entirety!

Q6:Product warranty information and how to apply for after-sales service.

MOOSOO warranty policy:

MOOSOO contact email:

Note: The giveaway only has one month warranty, within one month, if there is any quality problem, please contact us. Also, the giveaway does not support return for refund.

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