Joseph W.
Bought one Christmas 2020 for myself ( from my family)
We just absolutely love it & it doesn't scare the dogs.
6 months of use and the guide light started flickering.
Roller stopped turning a week later. After I stopped crying, I called customer service, they asked for my Amazon order number and shipped to me at NO CHARGE. A splendid new roller assembly.
I am a thrilled customer and salute your customer service personal.
Steven H.
Light weight, good suction. My wife likes its maneuverability around the room.
John M.
Have had this for almost a year. Works great. Cannot think of anything negative about it. I did break the belt for the brush. Ran over something I shouldn't have. Amy in customer service responded quickly and sent me a new belt. Cannot ask for any more. Great product and customer service.
Melynda D.
Easy to assemble; easy to use
Miriam G.
So far so good!!!!
Myong K.
It is an inexpensive cordless vacuum that is quiet and powerful enough to pick up dust from my hardwood floor.
It is light so that it can be used as a handheld vacuum and a stick vacuum once you attach the extender.
Randall L.
Great little sweeper, light and maneuverable!
BILLY B.
This is a good vacuum.Good for hard floors but not so much for carpets. When sweeping tile floors you push dirt into the grout, with vacuuming you suck the grout clean along with cleaning the floor. I would recommend this vacuum. I've had this vacuum a couple of months. Use it twice a week.
John J.
I like the versatility of the vacuum. But the battery does not hold a charge and is no longer useable. We bought the vacuum less than a year ago. Where can I get anew battery?
Cecil M.
Love it just wished it came with a smaller rotating brush to do the steps with
Maddie C.
Highly recommend!!
Brian K.
8 months of flaky pubic hair from my armadillo was cleaned up with absolute ease. Great vacuum, would recommend.
Joseph D.
I bought this vacuum back in July of 2020, recently I was having problems with the motorized LED brush attachment, it would go on and then turn off, I contacted customer service and then was told by Nancy that it was a broken belt, she ordered me a new brush attachment, thanks Nancy good job
Larry R.
It’s light and works fine. As advertised.
James L.
This vacuum is terrific! So lightweight and easy to use! My maid loves it too.
Yasitie H.
After days and hours of doing research and reading reviews, I decided to make this purchase. I was very pleased with the first couple of weeks of use, but now the suction has completely lost its power. I am very disappointed as this is the very first vacuum I ever own and had very high expectations for it. It's unbelievable that only after a month and a half of usage it has already been set aside and put away because it no longer does its job.
Andrew
After a ton of research, I got the K17 to be our second vaccuum, and I couldn't be more satisfied. Its strengths completely fill in the weaknesses of our main vaccuum and vice versa. The K17 doesn't last terribly long (15 minutes on high), doesn't pick up large debris (expected for a cordless stick vaccuum), and can't really handle deep pile carpet, but that's what the other one does well. That being said, we probably use the K17 10 times more often as the convenience cannot be understated. It's relatively quiet, lightweight, and easy to swap out the attachments depending on cleaning needs.
After about 6 months the brush roller belt broke, and Moosoo was great about sending out a new one and clear directions for no charge. After repairing, it's good as new!
Robert S.
Easy to assemble. Very good suction and maneuverability.I really like how quiet it is. Go from carpet to bare floors with no changes.My apartment has never been so clean.
Francelia A.
Works really well. Was skeptical on how well it would do on carpet and I’m pretty amazed.! Would def recommend!
Alondra A.
When I made this order, I thought what could go wrong. My favorite YTber Kim Thai had it on her channel, & she really seemed to love it. I solely bought this based off her recommendation, & I’m IN LOVE. It works so great, sucks up pretty much everything, & it’s easy clean up! Will never go back to sweeping again! 10/10!
Noemina k.
With having 4 boys our house have lots of mess ,but having this great vacuum help me a lot. It's so light and convenient that even the children can help with the cleaning.
Jen
A friend recommended this product and I asked my parents for it for Christmas. It is great, lightweight, easy to assemble and take apart. With all the accessories it can be used for just about anything. I accidentally cracked my duster on it and customer service was so helpful and fast in their response for replacement. I have the K-17 model and would recommend it to others. It’s fabulous with small children and pets in the house, use in the car, garage, tight corners, etc.
Carolina
I love this vaccum, great price and quality, it's perfect for hard floors, it's very lightweight and quieter than other vaccums I have tried before. Upgrating form from a cord vaccum to a cordless vacuum was the best decision and I feel the need to tell everyone how great this vacuum is.
I had an issue with the battery and customer service sent me a replacement so it's 5/5 overall experience.
Peggy L.
Very pleased!
Works great on hardwood floors.
My only advise is to try to get a second battery. Battery only lasts 15 minutes.
ErinV.
Happy to recommend. It's a great addition to my toolkit.
Sandra T.
I mainly purchased for using on stairs. wanted cordless and it does the job though i have narrow stairs, wish i had another attachment for it. Still getting used to it. wish I could leave it on charge station but was advised not a good idea so I have to be careful where I leave it.
It's light weight, easy to handle, hopefully not too fragile
Nicole S.
I use it on my hardwood floors and shag area rug and it works great. I am able to vacuum my whole house on one charge. Well worth the price!
Rae B.
Light weight. and really picks up the pet hair!
AMBER N.
I did a ton of research before I decided to purchase this vacuum. I'm very happy I didn't waste hundreds of dollars on other brands. I tell everyone this is the wireless to buy!
Kenneth M.
This is a wedding shower gift for my daughter and the reason we bought this is because we are so pleased with the one we own. We have used ours almost every day for the past year and love it. Best part it was reasonable priced.
kathy c.
Lovethe weight of it...gets in the corners and is easy to maneuver.
Joan R.
I was looking for a lightweight upright cordless vacuum that is really effective and this Moosoo upright K17 vacuum is it!I love the light weight, the ease of swiveling the head which also has lights to shine on the floor ahead of you so that you can be sure you pick up everything.I am so glad it is cordless because I am tired of plugging and unplugging a cord as I move from room to room.My husband has many tools and knows what to look for in their construction and he is very impressed with the way this vacuum is built and its ease of operating and its efficient function.I am really thrilled with my decision to purchase this vacuum!
Patricia B.
I like this vacuum. Never had a cordless. Perfect for my small house 1100 sq ft. My 4yo can use it.
Paul D.
Light weight, easy to use.Great for our condo!
Eugene C.
So far this is great. It's powerful, quiet and well designed.
Leisha B.
This is the 5th Moosoo we have purchased. We bought the first one for our office and loved it and then purchased one for our daughter and son-in-law law who have two small kids and lots of crumbs. They love it. Even our son in law noticed me using it and said “that’s awesome!” We then got one for our son who is in grad school and he loves it for his small apartment. We purchased another for a second office location and finally one for ourselves.It has great suction and really does a great job picking up crumbs, dirt and hair. It is quiet, easy to maneuver and super light.
Tamika M.
I love it because it is so light weight and does an excellent job vacuuming the carpet and hardwood floors.My 9 year old daughter is even pumped to vacuum her room. I haven't even touched the bigger vacuum since I ordered the Moosoo. Very happy with this product
Allen D.
Sweet little quick pick up!
Roger P.
We purchased the MOOSOO vacuum for our daughter who only had a chance to use it once.However, she communicated to us that it is extremely easy to maneuver along with being lightweight yet sturdy.Unfortunately, I can't give a long-term evaluation until she has used it for a few months but I must compliment the company and its personnel for its continual updates and professionalism.As of now at least, I would highly recommend this product and company.
TOM P.
Pushes smoothly with ample suction power. Brush on head needs improvement as it does not beat carpet sufficiently
Irene S.
Easy to use. Very handy.
Sharon B.
It's lightweight, easy to maneuver, powerful and so very convenient. Very happy with it!
Eric M.
Excellent product cleans well
Corey
We now have our k17 for a few weeks and it has performed great. Easy to use and it functions just as they said. Customer service was also wonderful. When we received the vacuum, one of the parts was defective. I emailed customer service with a picture of the part. They got right back to me to apologize and sent out the new part immediately! Very easy people to deal with and i am very happy we made the choice. My son now bought the same one for his house and he is very satisfied as well.
Dani
I bought the Moosoo K17 after seeing the review on Vacuum Wars. This little vacuum is so powerful! It does everything it claims and more! I have very long hair, and it would always get tangled in the rotating brush of my old Hoover. Not with this vacuum! I did my bathroom tile and bedroom carpet and I couldn’t believe how much it picked up. There was no hair tangled in the rotating brush afterwards! I couldn’t believe it. The Moosoo K17 actually makes vacuuming fun rather than a chore.
EmmyGrant
Love this cordless vac! Love not having to keep moving a cord out of the way. It’s really powerful, picks up everything, I can really get into small places with it.
Yu
I wanted a wireless vacuum because I am tired of the wired one that I originally had. It was very much a hassle for me to drag the cords around the house. However I couldn’t justify a 300 dollar vacuum. This was the perfect solution! I was worried about the quality and the suction power because it is relative cheap compared to the other vacuums. My first impression of this product that is arguable light, which makes it easier and less of drag. It was also extremely easy to put together as well. The instruction was very clear and it took me less than 20 minutes to put together! Despite the light weight, the vacuum is still very powerful and it works very well on carpet and hardwood floors both. Overall I would definitely recommend this product!
AleenKirlin
This cordless vacuum cleaner is the best. If you are looking for a great vacuum cleaner then this one is the one. The brush head has a really strong suction power which I personally like and is a must when you have kids. And other than that customer service is awesome! So, I genuinely recommend this vacuum cleaner to anybody looking for one!
FENG Z.
I have trying this vacuum about two weeks for now。NOW I give up my old Swiffer Sweeper。This is my first cordless vacuum for my hardwood floors。It is the best value in the market。EASY INSTALL！And it is powerful enough that you don’t even need to use the max mode.. Battery life is good as well..
Jerry B.
I love the way you empty the vacuumed material and the reusable filters
Michael L.
just not what i expected weak suction verylow capacity also very low.
Julia G.
This vacuum is very easy to set up and use. Easily gets into tight spaces and has great two speed suction
Katie Y.
It’s so convenient！You don‘t have to keep hold the start button. The wireless is more easily to use and it can clean anywhere in your home without the wire limitation. It’s come with the Led lights which can shine dust in corners. The suction is also very strong and the quality is very good. What I like most about it is that it is very easy to clean up. I can just open the lid and empty the trash. Good product and will recommend to my friends.
Paul A.
My wife uses it every night for a quick kitchen clean up. Bought a second one for the garage. After about 6 months the dust cap hinge broke - emailed the company and they immediately replaced it. Very happy with this product and their support.
Gina
This is a great for the price! Light weight, great suction, I love vacuuming now!
Cindy H.
I ordered this skeptically, because I'd never heard of this brand, but for the price I gave it a shot, and I'm glad I did. I have a lot of cats and cat hair, and this works great on hardwood and picks up everything. It's light and maneuverable and the charge is enough for me to complete my whole downstairs in a pretty big house. My only issue is that the dust cup is hard to get on and off due to being very tight. Not sure if this is how all are, or just mine.
Brittany B.
HOLY COW! I love this vacuum! I got this for fast, easy situations but think it will be my vacuum for all situations! I have a Dyson Ball and think works way better! I have two large dogs and this works wonders! I was shock but so glad I bought it!
Leigh
Works good, gets the job done. Charge lasts for about 30 min on low, and about 20-22 min on high. Be careful opening the lid to get rid of the dirt from the canister, the dirt goes all over your hand - the design should be changed for opening the canister to empty garbage.
Richie
the motor started whining , clean filter , clean brushes, still quite noisy .writing this review oct.20.should last longer than 5 months...my wife can not stand the noise .
Marcella V.
We are extremely happy with this product and the company! I had an issue with the end roller piece and contacted the company. They immediately sent me a new piece in 5 days! Great customer service and will continue to purchase from them!
Nick S.
PerfectWorked straight out the box and hasn’t stopped !!Love it !
Steve W.
Very light and convenient for quick pickups. Battery doesn't last very long. Do need to clean filters often but relatively easy. Fills the purpose we purchased.
Rodger R.
This vacuum works well and has good suction power for bare floors and carpets. The battery lasts for a long time between charges, over 30 minutes easily. I give it 4 stars as the way to unlock, remove and empty the basket from dirt is a bit more difficult than it should be. They really should work on this and make it easier to do. Other than that I would have given it a 5 star.
Jen
This is a great vacuum at a great price point! It works on both tile and carpet and the battery lasts a surprisingly long time. Nancy in customer service was fantastic!
Zhang
It’s so cute and easy to use! I need to clean my bedroom every day since I have long hair! This product is very light and comfortable to use. The suction power is very strong. It can suck the dirt of my carpet even very small particle！It’s very convenient to pour out the trash！I’m very enjoying using it!
LutherUpton
I love this product! It super light and very efficient. I recently had trouble when the brush stopped rotating. I sent an email to the company and Nancy got back to me within 12 hours! She asked that I check a few things and when that did not work, she is now sending me a replacement brush! I would highly recommend this product - overall it's a five-star rating!
Weijie j.
It is so light weight.easy transition carpet to rugs to wood floor.clean well.I love this vacuum.
FrederiqueCorwin
This vacuum cleaner is very easy to use, with 2 gears, low sound, and relatively light ,easy to carry it.with several heads, it is very convenient to clean up the area under the bed
Ping
Just as many reviews of this item said, it is quite, suction power great, and easy to install and empty trash. Only trouble for me is the working time for battery is not long enough for me. I need more than half an hour to clean my house, and need to charge it again before fishing my cleaning duty. Overall, it works very well on my floors, either wood and carpet. Good price, good product.
John K.
I have a small hand-held cordless vacuum that works great for my car and small spaces around the garage, etc, but have never had a larger cordless vac to use around the house. This unit is not large, the floor sweeper part maybe 10" wide (and I'm sure is listed in the specs) but so far I LOVE it! I really hope the battery maintains it's run-time and if that holds then this will be a fantastic purchase. I love how light it is compared to my corded vac and while it's not a replacement for what I'm sure is a deeper clean a full-size vac provides due to more power in the "pounding" it gives the carpet to pull up the deeper dirt, this vacuum navigates very smoothly and pulls up a surprising amount of dust/dirt/hair in the three times I've used it around the house so far. And it is very easy to swap out the floor unit to make it a hand-held smaller unit to get into nooks and crannies, probably great for a car too! So all in all I have nothing negative to say, and for the time being it's sort of made vacuuming fun since it is so easy to use and not having a cord get in the way all the time!
Linda B.
Many compared this to the Dyson stick vacuum. However, I don’t think it’s suction power is anywhere near the Dyson. Works better on hard floors than on carpet. I bought is to use on my stairs. It works fine for that. It works fine for the cost.
thomas g.
Hi we bought this instead of an expensive Dyson and we're so happy we did. Have had it for just over a year now and it's been perfect for our 1BR Apartment. We have never had it run out of battery on us. Hardwood and one room carpet.About a year into our purchase a piece of string or something got caught in the main vacuum head and broke the motor. We emailed Moosoo, they helped us troubleshoot it, and then sent us a replacement head free.A+ service WILL BUY AGAIN if we EVER need another!! :)
abbyms
Love this!! It’s an awesome Dyson dupe. I never write reviews either. This is worth it :)
MaiMai
We have been using a brand name cordless vacuum for a while and now it's getting old and a lot of problems happen often after 1 year and a few months of daily use. We could not afford another brand name, so after comparing different cordless vacuums on moosoo, we decided to pick Moosoo which is much cheaper than the brand name one. And it was such the right decision that we made. Even though the Moosoo vacuum has a smaller container than the old vacuum, it meets our needs since we don't have a big house. As long as we empty the container frequently, it is good enough to have it. Also, the suction power works great, it cleans up the floor well. My dad especially loves the light at the front of the vacuum, that small detail helps him to see better at the corners to pick up small trashes that he usually skips. Overall, this vacuum works great and so far so good, we have not had any problems with it yet.
K L.
Love this vacuum! Simply put... it's amazing! Great value at an good price! Customer service is fantastic and on point. I dropped the vacuum and broke the dust cup by accident. I reached out to customer service and received an immediate response. They shipped out a replacement at no charge. Highly recommend it!!
Jami W.
Let me start this by saying I HAVE 5 KIDS and this vacuum is AMAZING! We just moved and went from a single story rancher, to a traditional 2 story with a finished basement. Needless to say, I didn’t want to be hauling a big bulky vacuum all over the house. The power within this tiny machine is amazing and every day I am blown away with how it preforms. It’s light weight, making it easy for the kids to use and help with cleaning as well. The attachments have been wonderful for the stairs and cleaning out the car when I pulled all the car seats out and found what looked like a years worth of snacks under them. On top of the performance, the customer service has been amazing. Absolutely a fantastic purchase and I’ve even ordered one for my MIL as well!
Jess
I decided to invest in this vacuum since I didn't want to spend $500+ for a Dyson Cordless. Here is my take:ASSEMBLING:very very easy, I snapped all the pieces in place in less than 2 minutes without instructionsSUCTION:This vacuum has 2 suction powers, regular and powerful. I always use powerful because I want to get cleaning finished quickly, but I realized that this vacuum takes at least 2 rolls over the same place to suction all the dust. To have a really clean floor, you have to suction the floor quite a few times, and since the length of the bottom of the vacuum where it suctions up the dust is so small, cleaning does take so much longer as well. :( I have found out countless times where after cleaning with this vacuum, my Dyson vacuum still manages to find dust which is really unfortunate. Sometimes I have leaves fall in my house after opening the door (about 1 inch), and I find myself picking them up because this vacuum does not have that much suction to suck it all up.EASY TO USE:This vacuum is really easy to use though. The filter is really easy to remove and wash out, and once you finished vacuuming, The container that holds the dust pops open really easy for removal in the trash. The button where you click to turn on is very simple: you click once to get regular suction power, and click twice to get powerful suction power. There is no holding a button in place to keep the vacuum on. It also is pretty lightweight.Overall: Not bad for this price, but due to finding.
STL
Just received this vac - a great tool to have!Pro:a. very light weight;b. suction is strong enough to pick up dead bugs on the garage floor;c. battery lasts about 25 minutes with continous running;d. very easy to clean the vac;Con:a. the brush moves left and right when I meant to be straight forward, but it is ok since my main goal is to pick up dead bugs at corners;b. the attachments take a bit muscle to remove, unlike the smooth Dyson vac to slide on and off;c. debris inside of the motorized brush fell back out even after running the vac 2 minutes after finishing vac.d. the charge station assumes all users will hang the vac on the wall, if so this is very nice to charge. But if you need a quick plug in on the go, this charger is a bit hassle.
Matthew A.
For the price and size this thing is awesome. I wasn’t going to spend 3x as much on a Dyson. Needed something to do quick cleanings and this does the trick. I can run through the majority of our 1k square foot house on a single charge and get all the nooks and crannies. Easy to use and mount. I almost always use the more powerful suction setting.
KPLmin
I wasn’t sure what to expect but I LOVE THIS THING. You need another regular vacuum but this is excellent for cleaning up multiple times a day after the kiddos. Throw your broom in the trash. Get this.
NorvalCartwright
It does what is supposed to do. Would buy again
Kyle B.
We love this vacuum, its light weight, convenient and does a great job on our carpets. When the plastic container broke, I emailed the company and they emailed me back the next day to send the replacement parts. Excellent customer service, highly recommend this vacuum!
Maggie M.
Wanted a Dyson but didn't have the money. The MOOSOO vacuum is amazing and works just as well as more expensive cordless vacuums. Quality product that my roommates wish was theirs!
Jessica G.
We daily struggle to remove all the pet hair all over the house, especially in our carpet. We received this a couple of days ago and literally everything is removed in one go! Very easy to maneuver and easy to empty. You only have to be aware that the storage is not huge so you need to empty it frequently but it just takes 5 seconds.
Sue M.
Very difficult to attach canister to motor. Took multiple tries over half hour. Seems to wrk well but dread taking apart for cleaning.
drapercastle
I have been watching and wanting a cordless vacuum. I consistently see ads of people using the cordless vacuums to clean up hardwood floors, stairs, small messes etc. I research several brands and have bought other things from MooSoo and so I thought I would try this.It is an excellent value for the money. I was surprised at the price for this and thought it may not be what I was hoping for. It has been all that I hoped for.I think that our whole family has been super excited to try this. It is so nice not to have to drag out the full vacuum and access plugs, undo the cord etc. I know, it sounds petty but often deters us from doing the quick mess clean ups. We have done the stairs, cleaned up messes in bedrooms around and under the beds etc. It has been such a great find for us.I can not recommend this vacuum any higher. I may be buying another for a gift to extended family members.
Sorellas
I was hesitant about getting this cordless vacuum for fear that it wouldn't have good suction but I'm glad I bought it!! Not only does it have great suction but it is so light in weight. I can use in on my stairs and it makes it so quick and easy to vacuum. I highly recommend this cordless vacuum!
OthoLindgren
I was happy with the purchase and it exceeded my expectations.
HEBER A.
We've had this about 2 weeks now and have loved it! I was looking for something that would work on my new hardwood floors as well as something easy and convenient for my stairs. This has been perfect! I love the attachments and the ability to interchange the long shaft for the short attachments for various jobs. Love it!
Madison
Love this vacuum. I clean mine out every week bc I have 4 dogs and it’s so easy to do.
Marco A.
I had an issue with vacuum and they resolved it promptly.
azm1
As good as everyone says. It is surprisingly light
Teresa
This cordless stick vacuum is an indispensable household tool. Once you use this, you will not want to be without it. I have a big dog and need to clean up pet hair everyday. It took me a lot of time to do daily cleaning. So I really need this for helping me keep room clean and save time. This one has strong suction and it picked up the pet hair on the carpet and hardwood floors really well. I was pleasantly surprised at how nice this cordless stick vacuum is. Fantastic!!!
